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                     TELUS is a Canadian telecommunications company that 
provides a range of services, including internet, TV, and phone 
services. While TELUS is known for its reliable and high-quality 
services, users may encounter technical issues that require 
technical support or customer service. In this article, we will 
explore the various aspects of TELUS technical support and 
customer service, including the most common issues, how to 
contact TELUS support, and the benefits of TELUS customer 
service. 
TELUS Technical Support: Common Issues 
TELUS technical support offers assistance to customers who 
encounter issues with their TELUS services. The most common 
issues that users face with TELUS services include: 
1 Internet connectivity issues: Users may have trouble 
connecting to the internet or experience slow internet 
speeds. This could be due to a variety of reasons, such as 
network congestion, hardware issues, or outdated 
software. 
2 TV connectivity issues: Users may have trouble connecting to 
their TELUS TV service or experience issues with their TV 
signal. This could be due to a variety of reasons, such as 
network congestion, hardware issues, or outdated 
software. 
3 Phone service issues: Users may experience issues with their 
TELUS phone service, such as dropped calls or poor call 
quality. This could be due to a variety of reasons, such as 
network congestion or hardware issues. 
4 Billing issues: Users may have issues with their TELUS 
billing, such as incorrect charges or billing errors. This 
could be due to a variety of reasons, such as technical 
issues or human error. 
 
 
TELUS Technical Support: Contact Options 
If you encounter any of the above issues with your TELUS 
services, you can contact TELUS technical support for 
assistance. TELUS offers various contact options for its 
customers, including: 
1 Phone support: You can call TELUS technical support at 
1-888-811-2323 to speak with a representative. Phone 
support is available 24/7, and representatives can assist 
with a wide range of issues. 
2 Chat support: You can also chat with TELUS technical 
support online. Chat support is available 24/7, and 
representatives can assist with a wide range of issues. 
3 Email support: If you prefer to communicate via email, you 
can email TELUS technical support at [email protected]. 
Representatives typically respond within 24-48 hours. 
4 Community support: TELUS also offers community support, 
where users can post questions and receive answers from 
other TELUS users. This is a great option for users who 
prefer a more informal support environment. 
TELUS Customer Service: Benefits 
In addition to technical support, TELUS also offers customer 
service to its users. TELUS customer service provides 
assistance with billing, account management, and other 
non-technical issues. Some of the benefits of TELUS customer 
service include: 
1 Billing assistance: If you have issues with your TELUS billing, 
such as billing errors or incorrect charges, TELUS 
customer service can help you resolve these issues. 
2 Account management: TELUS customer service can help you 
manage your TELUS account, such as updating your 
billing information or changing your subscription plan. 
3 Refunds and cancellations: If you need to cancel your TELUS 
subscription or request a refund, TELUS customer service 
can assist you with these requests. 
4 Loyalty rewards: TELUS offers loyalty rewards to its 
customers, such as discounts on subscription renewals or 
free upgrades to premium products. 
TELUS Customer Service: Contact Options 
If you need assistance with non-technical issues, such as billing 
or account management, you can contact TELUS customer 
service for assistance. TELUS offers various contact options for 
its customers, including: 
Phone support: You can call TELUS customer service at 
1-888-811-2323 to speak with a representative. Phone support 
is available 24/7, and representatives can assist with a wide 
range of non-technical issues. 
2 Chat support: You can also chat with TELUS customer 
service online. Chat support is available 24/7, and 
representatives can assist with a wide range of 
non-technical issues. 
3 Email support: If you prefer to communicate via email, you 
can email TELUS customer service at 
[email protected]. Representatives typically 
respond within 24-48 hours. 
4 Social media: TELUS also offers customer service via social 
media platforms, such as Twitter and Facebook. This is a 
great option for users who prefer to communicate via 
social media. 
TELUS Internet Support: Common Issues and Solutions 
TELUS internet support offers assistance to users who 
experience issues with their TELUS internet service. The most 
common issues that users face with TELUS internet service 
include: 
1 Slow internet speeds: Users may experience slow internet 
speeds, which can be frustrating when trying to stream 
videos or browse the web. This could be due to a variety 
of reasons, such as network congestion or outdated 
equipment. 
Solution: TELUS recommends performing a speed test to 
determine your internet speed. If your internet speed is lower 
than expected, TELUS recommends resetting your modem or 
contacting technical support for assistance. 
2 Connection issues: Users may have trouble connecting to the 
internet, which can prevent them from accessing websites 
or using online services. 
Solution: TELUS recommends resetting your modem or 
contacting technical support for assistance. 
3 Wi-Fi connectivity issues: Users may experience issues with 
their Wi-Fi connectivity, such as weak signals or dropouts. 
Solution: TELUS recommends relocating your modem or Wi-Fi 
router to a central location in your home or contacting technical 
support for assistance. 
TELUS TV Technical Support: Common Issues and Solutions 
TELUS TV technical support offers assistance to users who 
experience issues with their TELUS TV service. The most 
common issues that users face with TELUS TV service include: 
1 TV signal issues: Users may have trouble connecting to their 
TELUS TV service or experience issues with their TV 
signal. 
Solution: TELUS recommends checking your TV connections 
and resetting your TV set-top box. If the issue persists, contact 
technical support for assistance. 
2 TV remote issues: Users may experience issues with their TV 
remote, such as unresponsive buttons or a dead battery. 
Solution: TELUS recommends replacing the batteries in your 
TV remote or contacting technical support for assistance. 
3 Channel issues: Users may have trouble accessing certain 
channels on their TELUS TV service. 
Solution: TELUS recommends resetting your TV set-top box or 
contacting technical support for assistance. 
Conclusion 
In conclusion, TELUS technical support and customer service 
are essential components of the TELUS experience. With the 
help of technical support, users can resolve any technical 
issues they encounter with their TELUS services, including 
internet connectivity issues, TV connectivity issues, phone 
service issues, and billing issues. With the help of customer 
service, users can manage their accounts, resolve billing 
issues, and receive loyalty rewards. TELUS offers various 
contact options for both technical support and customer 
service, including phone support, chat support, email support, 
and social media. Overall, TELUS's commitment to technical 
support and customer service ensures that users can enjoy a 
reliable and high-quality telecommunications experience with 
their TELUS services.