How to Request a Refund with Swiss Air? +1-877-818-6735 The next step is to commence the refund process if you are eligible for one under Sun Country's policy. Here's how to go about it: Go to Swiss.com official website and select "My Trips" from the homepage. To access your reservation, enter your last name and confirmation number. Choose the flight you want to cancel or refund and then follow the on-screen instructions. If you are unable to cancel your flight online, contact Sun Country's customer care team for assistance. Can I get a refund for a missed flight? +1-877-818-6735 Yes, it's challenging to secure a refund for a missed flight. Most airlines have strict policies regarding missed flights, considering them as a "no-show." Typically, the fare is forfeited, and airlines may require you to purchase a new ticket. However, in exceptional circumstances, such as documented emergencies, some airlines might offer partial credit or consider refunds. It's essential to check the specific terms and conditions of the airline you're dealing with.