QuickBooks File Doctor
                     
PowerPoint Presentation



QuickBooks File Doctor – Fix 
Your Damaged Company File 
or Network
If you run into an error message when opening your QuickBooks 
Desktop file or see corrupt or damaged list data while working in the 
program, stop, take a moment and a deep breath. Don’t worry -- we will 
get you up and running again in no time.

1+(888)-323-1555


QuickBooks File Doctor is a tool 
we’ve developed to handle issues 
including:
 Trouble opening company files (as well as error 6150, error 6000 

-82, error 6000 -305, error 6000 -301, error 6147 or error 6130)
 Missing or blank lists for your customers, vendors or employees
 Networking errors when opening QuickBooks over a network or 

multi-user set up (H101, H202, H303, or H505 error)
 Severely damaged company files that will not open, but you are 

able to open sample company files (or other files)
If you are experiencing any of these issues, follow the link to 
download the QuickBooks File Doctor to your computer. After a 
quick installation, the tool will automatically repair the damage. 


Key points to consider before you start
 If you already have an existing version of File Doctor on your system, uninstall the previous File 

Doctor and download the latest version to ensure you have the most up-to-date release.
 Newer versions of QuickBooks Desktop, from the 2015 release onward, have an internal 

QuickBooks File Doctor built into the program. If you are prompted to run this tool, cancel out of 
the workflow. We recommend using the external QuickBooks File Doctor (what we’re referencing 
in this article) and not the internal tool since the prior is always the most up-to-date version.

 The Internal QuickBooks File Doctor works well for resolving -6000 errors and damage that is 
preventing you from opening your company file. The use-case for the internal tool is more 
specific. If the external File Doctor tool doesn’t repair the damage, we recommend reading the 
full article on when to use the Internal File Doctor and to understand compatibility and system 
requirements, limitations and how to use the built-in tool.

 If you use Windows 10 and have trouble installing File Doctor, follow these instructions to enable 
Microsoft .Net 3.5.

 QuickBooks File Doctor only works in QuickBooks Desktop for Windows. It is not compatible with 
QuickBooks for Mac.


Using the QuickBooks File Doctor 
Tool

1. Once the program downloads, open the “qbfd.exe” file (most likely on your desktop or 
“Downloads” folder) and follow the on-screen instructions to install File Doctor.

2. Once the installation is complete, QuickBooks File Doctor will automatically open. You 
can also open the program from Start or clicking the icon.

3. Use the drop-down list to find your company file, or click browse to manually locate it on 
your hard drive.

4. As a first pass, select “Check file damage only” and click “Diagnose file” to apply the 
basic fix.

 If you suspect your company file is damaged or you see a 6xxx error (such as -6150, 
-6000 -82, -6000 -305, -6000 -301, -6147, or -6130), select check your file and network

 If you’re using QuickBooks in a multi-user setup and get an H202, H303 or H505 error 
(network errors) in Multi-User mode, select check your network


5. When prompted, enter the Admin password for your company file 
to continue. At the next step, if you're using an older version of 
QuickBooks (2011 and before), you will be given the option to 
upgrade your file to the newest version.

Upgrading your company file is optional. You can click “Next” and 
proceed with the repair at this point. For your first attempt, we 
recommend not upgrading your version and attempting the fix with 
your existing file version. It’s wise to wait to update your files 
until after the repair is complete. Once you update your QuickBooks 
files to the latest version, you will be unable to open the file 
in older versions of QuickBooks.

 
6. Let the File Doctor work its magic! This might take a little while, 

so feel free to get up, stretch and then work on something else.


7.  If the repair is successful, you’ll be given the option to open 
your repairedfile directly from the tool.  If you have more 
than one version of QuickBooks on your computer, File 
Doctor will ask you which version of the software you want to 
open.

8. Success!
Note - Even if the tool says the repair 

was unsuccessful after QuickBooks File Doctor completes 
its diagnosis, try opening your QuickBooks file to see if your 

issue is resolved.


My file is repaired! What’s next?
Take this opportunity to back up your files

 Now that your file is repaired, we strongly recommend 
making a backup company file (you’ll find a step-by-step 
guide here) from the in-product workflow.

 In addition, we highly recommend saving your company file 
and the generated backup file QuickBooks File Doctor to a 
removable hard drive. Since this is a manual process, plan to 
do this backup periodically – I do backups at the end of every 
month, right before with my bank reconciliations, and I save 
each as a date-specific version.