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QUESTION 1 
You work for a software development company that has followed the waterfall development 
model for more than 20 years. Lately, a number of customers have complained that your 
company is taking too long to complete its projects. You attended a class on agile development 
methods and believe that if the company used the agile approach, it could provide products to 
clients in a shorter time period. However, it would be a major culture change to switch from the 
waterfall methodology to the agile approach and to train staff members in this new approach. You 
mentioned this idea to the director of the PMO, and although she liked the idea, she would need 
approval from the company's portfolio review board to move forward with it. She suggested that 
you document this idea in a______________. 
 
A. Business need 
B. Product scope description 
C. Project charter 
D. Business case 
 
Answer: D 
Explanation: 
The business case is used to provide the necessary information to determine whether or not a 
project is worth its investment. It is used to justify the project and typically contains a cost-benefit 
analysis and a business need. 
 
 
QUESTION 2 
You are managing a large project with 20 key internal stakeholders, eight contractors, and six 
team leaders. You must devote attention to effective integrated change control. This means you 
are concerned primarily with______________. 
 
A. Reviewing, approving, and controlling changes 
B. Maintaining baseline integrity, integrating product and project scope, and coordinating change across 
knowledge areas 
C. Integrating deliverables from different functional specialties on the project 
D. Establishing a change control board that oversees the overall project changes 
 
Answer: A 
Explanation: 
Performing integrated change control consists of coordinating and managing changes across the 
project. Activities that occur within the context of perform integrated change control include: 
validate scope, control scope, control schedule, control costs, perform quality assurance, control 
quality, manage the project team, control communications, control risks, conduct procurements, 
control procurements, manage stakeholder engagement, and control stakeholder engagement. 
 
 
QUESTION 3 
You plan to hold a series of meeting as you execute the project plan. While different attendees 
will attend each meeting, a best practice to follow is to: 
 
A. Group stakeholders into categories to determine which ones should attend each meeting 
B. Not mix the types of meetings on your project 
C. Be sensitive to the fact that stakeholders often have very different objectives and invite them to 
determine the meeting's agenda 
D. Recognize that roles and responsibilities may overlap so focus on holding meetings primarily for 
decision making 
 
                                                                                
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Answer: B 
Explanation: 
Meetings are a tool and technique used in direct and manage project work. Meetings tend to be 
one of three types: information exchange; brainstorming, option evaluation, or design; or decision 
making. A best practice is to not combine the types of meetings and prepare for them with a well- 
defined agenda, purpose, objective, and time frame. They should be documented using minutes 
and action items. 
 
 
QUESTION 4 
You are the project manager in charge of developing a new shipping container for Globus Ocean 
Transport, which needs to withstand winds of 90 knots and swells of 30 meters. In determining 
the dimension of the container and the materials to be used in its fabrication, you convene a 
group of knowledgeable professionals to gather initial requirements, which will be included in 
the______________. 
 
A. Project charter 
B. Bill of materials 
C. WBS 
D. Project Statement of Work 
 
Answer: A 
Explanation: 
The project charter documents the business needs, assumptions, constraints, understanding of 
the customer needs and high-level requirements and what the new product, service, or result is to 
satisfy. It is the document used to formally authorize the project. 
 
 
QUESTION 5 
You have assembled a core team to develop the project management plan for the next 
generation of fatigue fighting drugs. The science is complex, and the extended team of 
researchers, clinicians, and patients for trials exceeds 500 people. The content of your project 
management plan will be directed primarily by two factors. They are______________. 
 
A. Project complexity and the capability of resources 
B. Number of resources and project schedule 
C. Team member experience and budget 
D. Application area and complexity 
 
Answer: D 
Explanation: 
The content of the project management plan is primarily influenced by the application area [in this 
case drug development] and complexity of the project. The size of the plan is typically 
commensurate with the size and complexity of the project. 
 
 
QUESTION 6 
When you established the change control board for your avionics project, you established specific 
procedures to govern its operation. The procedures require all approved changes to baselines to 
be reflected in the______________. 
 
A. Performance measurement baseline 
B. Change management plan 
C. Quality assurance plan 
                                                                                
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D. Project management plan 
 
Answer: D 
Explanation: 
The project management plan must be updated changes to subsidiary plans and baselines 
subject to formal change control processes. Those changes must be communicated to 
appropriate stakeholders in a timely manner. 
 
 
QUESTION 7 
You are beginning a new project staffed with a virtual team located across five countries. To help 
avoid conflict in work priorities among your team members and their functional managers, you 
ask the project sponsor to prepare a______________. 
 
A. Memo to team members informing them that they work for you now 
B. Project charter 
C. Memo to the functional managers informing them that you have authority to direct their employees 
D. Human resource management plan 
 
Answer: B 
Explanation: 
Although the project charter cannot stop conflicts from arising, it can provide a framework to help 
resolve them, because it describes the project manager's authority to apply organizational 
resources to project activities. 
 
 
QUESTION 8 
The purpose of economic value added (EVA) is to______________. 
 
A. Determine the opportunity costs associated with the project 
B. Determine a non-time-dependent measure of profit or return 
C. Assess the net operating profit after taxes 
D. Evaluate the return on capital percent versus the cost of capital percent 
 
Answer: D 
Explanation: 
Evaluate the return on capital percent versus the cost of capital percent EVA quantifies the value 
a company provides to its investors and seeks to determine if a company is creating or destroying 
value to its shareholders. It is calculated by subtracting the expected return, (represented by the 
capital charge), from the actual return that a company generates, (represented by net operating 
profit after taxes). 
 
 
QUESTION 9 
Facilitation techniques are used throughout project management. Your company is embarking on 
a project to completely eliminate defects in its products. You are the project manager for this 
project, and you are developing your project charter. To assist you, which of the following 
facilitation techniques did you use? 
 
A. Surveys 
B. Delphi approach 
C. Meeting management 
D. Focus groups 
                                                                                
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Answer: C 
Explanation: 
Meeting management is an example of a facilitation technique used in developing the project 
charter as meetings may be held with key stakeholders and subject matter experts. Other 
facilitation techniques used to guide preparation of the charter are brainstorming, problem 
solving, and conflict resolution. 
 
 
QUESTION 10 
The direct and manage project work process truly is important in project management. It affects 
many other key processes and uses inputs from others. Working with your team at its kickoff 
meeting, you explain the key benefit of this process is to______________. 
 
A. Implement approved changes 
B. Provide overall management of the project work 
C. Lead and perform activities in the project management plan 
D. Perform activities to accomplish project objectives 
 
Answer: B 
Explanation: 
While all of the answers apply to the direct and manage project work process, the key benefit is 
that it involves providing overall management of the work of the project, encompassing the other 
answers listed. 
 
 
QUESTION 11 
You are managing a project in an organization is characterized by with rigid rules and policies 
and strict supervisory controls. Your project, sponsored by your CEO who is new to the company, 
is to make the organization less bureaucratic and more participative. You are developing your 
project management plan. Given the organization as it now is set up, as you prepare your plan, 
you can use which of the following organizational process assets______________. 
 
A. Guidelines and criteria 
B. Project management body of knowledge for your industry 
C. Organizational structure and culture 
D. The existing infrastructure 
 
Answer: B 
Explanation: 
While you are managing a different type of project, the organization has managed projects before 
and therefore may have as part of its organizational process assets a project management 
template, which sets forth guidelines and criteria to tailor the organization's processes to satisfy 
specific needs of the project. 
 
 
QUESTION 12 
You are fairly new to managing a project but have been a team member for many years. You are 
pleased you were selected to manage your company's 2015 model line of hybrid vehicles. You 
are now planning your project and have been preparing the subsidiary plans as well. You realize 
some project documents also are required to help manage your project. An example of one that 
you believe will be especial helpful is the______________. 
 
A. Business case 
B. Key performance indicators 
                                                                                
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C. Project management information system 
D. Project statement of work 
 
Answer: D 
Explanation: 
The project statement of work is a useful document as it describes the products, services, or 
results the project is to deliver. It references the business need, product scope description, and 
the strategic plan. 
 
 
QUESTION 13 
You work for a telecommunications company, and when developing a project management plan 
for a new project, you found that you must tailor some company processes because the product 
is so different than those products typically produced by your company. To tailor these processes, 
you will follow______________. 
 
A. Standardized guidelines and work instructions 
B. Stakeholder risk tolerances 
C. Expert judgment 
D. Structure of your company 
 
Answer: A 
Explanation: 
Standardized guidelines and work instructions are an organizational process asset to consider as 
the project management plan is developed. They include guidelines and criteria to tailor the 
organization's set of standard processes to satisfy the specific needs of the project.  
 
 
QUESTION 14 
You are implementing a project management methodology for your company that requires you to 
establish a change control board. Which one of the following statements best describes a change 
control board? 
 
A. Recommended for use on all (large and small) projects 
B. Used to review, evaluate, approve, delay, or reject changes to the project 
C. Managed by the project manager, who also serves as its secretary 
D. Composed of key project team members 
 
Answer: B 
Explanation: 
Used to review, evaluate, approve, delay, or reject changes to the project The change control 
board's powers and responsibilities should be well defined and agreed upon by key stakeholders. 
On some projects, multiple change control boards may exist with different 
areas of responsibility. 
 
 
 
 
 
                                                                                
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