Top 10 Must Have Features for every Business Management Software
                     Top 10 Must Have Features for 
every Business Management 
Software
1. Role-based access 
control
Sensitive and important data can 
be made accessible only to top 
officials with this feature. It is 
necessary for securing your data.
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2. Mobile support
BPM system must have mobile 
support feature for Android and iOS, 
for users to work with ease anytime 
even on their smartphones.
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3. Powerful administrator 
tools
All softwares need an administrator 
to ensure smooth processing. BPM 
system must have efficient tools for 
the administrator to work on.
4. Integration with Cloud 
services
Integration is essential for 
business process management. 
The system should be able to 
integrate with calendars, e-mail, 
CMS, financial software etc.
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5. Notifications
Notification via e-mail or push 
notifications are necessary to 
remind users of upcoming approval 
and pending tasks.
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6. Analytics and Reports
BPM system must be able to give 
reports on time requirements, 
process statistics and other 
essential performance metrics.
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7. Collaboration
Business processes require 
collaboration on different levels, 
so BPM software should help in 
collaborative works.
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8. Large user base 
capability
BPM software should be able to 
handle as many users as possible 
since it is essential for big 
businesses.
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9. Single sign-on (SSO)
Most enterprises require an SSO 
for logging in across various 
independent software platforms, so 
it is a must-have feature
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10. KPI-based reports
For an automated work flow tool, 
a KPI based reporting function 
will analyze issues and what you 
should focus on.
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