5 most common issues on your Amazon Fire
                     
5 Most Common Issues On Your Amazon Fire TV



5 Most Common 
Issues On Your 
Amazon Fire TV

Website
https://www.onlinedevicesupport.com 1


Amazon Fire TV Support Help

We all know that Amazon is an E-commerce company from where you can 
get lifestyle products from different companies and range. Recently Amazon 
has also developed a smart product named ‘Amazon Fire TV’. This device 
has been designed keeping in view the Digital market with modern 
technology. The company is providing Amazon fire TV support and 
information on its official page.

2


Fire TV Support
Just like digital books, you can subscribe 
to videos on Amazon Fire TV along with 
other services provided by Amazon 
Company. If you find any problem in 
using these services, you can take Fire TV 
support from the official Amazon link.
There are some users who are already 
using this device but getting some issues 
with it. Today, we are going to discuss the 
5 most common problems along with their 
troubleshooting steps with you so that you 
can troubleshoot the problem on your 
own.


Fire TV Hel
p

 Resetting the Fire TV: If you are facing 
problem in opening any app from the Fire 
TV, then it is recommended to perform a 
soft reset on your device. We want to 
mention here that soft resetting will not 
delete any data from the device but will 
simply clear the cache memory. To reset the 
device, unplug the device for 15 seconds 
and plug it back into the power supply.


Fire Stick Help
Slow loading problem: If you find that your 

device loads slowly, then check the internet 
speed of your home network or connect it to a 
secondary internet connection through 
Ethernet cable.

Replacing a remote: In case you have lost the 
TV remote or fire stick remote, there is no need 
to create a panic. Moreover, there is no need to 
spend extra money to purchase the new one. 
Simply download the app in your smartphone 
and start controlling the device through it. If 
you find any problem, you can go to Fire stick 
support link.


Fire Stick Suppo
rt How to turn closed captioning on: If you want to turn 

on the subtitles for every video, then you can do so 
easily by pressing the menu button while playing the 
videos. Three horizontal lines will appear on the screen. 

• Open the subtitle option.
• Turn the green light to off side. This will enable the 

subtitle.
• Close the settings by clicking on cancel button from the 

top.

If you find any problem, you can take Fire stick help from 
our customer care executives by calling at our support 
number.


Fire TV Not Wor
king


Amazon Fire TV Support

 How to watch 4K videos: While playing the videos at the high quality 
if you come across with any issue related to playback, then the 
problem is definitely with the software part. Check the software. If it is 
working fine, then check whether the device supports 4K video or not.

It is worth mentioning here that if you are having a 2nd generation Fire 
TV, then it will play 4K videos but if you have purchased 1st generation 
Fire TV and that too before October, 15 then you won’t be able to play the 
4K content on it. You need to connect the optical audio output to enjoy 
videos.
This is all about the troubleshooting steps for 5 most common problems 
on Fire TV. If you are still unsatisfied, then do mention your query in the 
comment section provided below.


Connect Kindle Fire
 To TV


THANK
YOU!

Call Toll Free 
Number

Phone:
1-800-414-2180

Website:
www.onlinedevicesupport.com 

10


Toll Free Number
1-800-414-2180