COACHING SKILLS
                     COACHING 
SKILLS
Goal Setting
The first important coaching skill to 
possess is the ability to elicit clear, 
achievable, well-defined and motivating 
goals from your clients. The right goals and 
milestones guide the actions and focus the 
clients’ energies on a clear objective.
Source: clevermemo.com
Actively Listen
A great coaching skill is to actively listen to 
the client, gathering information and 
afterward filtering and clarifying it for the 
client. An active listener is neutral, non-
judgemental and engaged. 
Source: clevermemo.com
Looking and 
Observing
Besides actively listening to the words of 
your client you shouldn’t forget to read the 
gestures, take in the emotions and 
thoughts and read between the lines. 
Source: clevermemo.com
Build rapport and 
demonstrate 
empathy
Another very important coaching skill is to 
show your client that you truly understand 
her. By actively listening and observing 
empathy develops naturally. It’s about 
connecting with your client without judging 
and being self-focused. 
Empathy builds trust and is an important 
element of a great coaching relationship.
Source: clevermemo.com
Curiosity
The difference between knowing (or 
assumptions) and discovering is curiosity. 
Another basic skill good coaches possess. 
Try not to judge and to stay as objective as 
possible while you find out what truly 
matters to your client.
Source: clevermemo.com
Provide a Structure 
(Guideline) 
throughout the 
process
A coach supports her clients in achieving a 
specific goal or to find solutions to a 
situation they are in. Usually, this is not a 
one-time event but a process that takes 
time. The session is used to find new 
solutions, inspiration, impulses and to think 
about the action steps our client has to 
take before they achieve their goals.
Source: clevermemo.com
Give Feedback
Giving Feedback the right way is another 
essential coaching skill. Feedback should 
never be arrogant or used as a vehicle to 
show your client „you know better“ or 
you’re the expert. It should be clear, 
relevant, constructive, solution-focused, 
positive and motivating.
Source: clevermemo.com
Get Feedback
Assign your clients a short questionnaire 
after each session where they can share 
their key insights of each session and 
provide feedback on what was the most 
valuable in this session. 
Encourage them to write a success journal 
to share their thoughts and experiences 
right at the moment when they occur and 
emotions are fresh.
Source: clevermemo.com
THANK YOU