Introduction to e-Business.
                     E-BUSINESS
Introduction
• E-business or Online business means business transactions that take place online with the help 
of the internet. The term e-business came into existence in the year 1996. E-business is an 
abbreviation for electronic business. So the buyer and the seller don’t meet personally.
Source: www.toppr.com
Emergence of E-Business
• In today’s world, we are exposed to various forms of e-Business. Since its emergence, it has 
grown by leaps and bounds. 
• Some predict that it may very soon overtake brick and mortar stores completely. While that 
remains to be seen, we cannot ignore the immense role it plays in the current global economy.
Source: www.toppr.com
Features of Online Business
• It is easy to set up
• There are no geographical boundaries
• Much cheaper than traditional business
• There are flexible business hours
• Marketing strategies cost less
• Online business receive subsidies from 
the government
• There are a few security and integrity 
issues
• There is no personal touch
• Buyer and seller don’t meet
• Delivery of products takes time
• There is a transaction risk
Source: www.toppr.com
TYPES OF BUSINESS
Business-to-Business (B2B)
• Transactions that take place between two organizations come under Business to 
business. Producers and traditional commerce wholesalers typically operate with this 
type of electronic commerce. Also. it greatly improves the efficiency of companies.
Source: www.toppr.com
Business-to-Consumer (B2C)
• When a consumer buys products from a seller then it is business to consumer 
transaction. People shopping from Flipkart, Amazon, etc. is an example of business 
to consumer transaction. In such a transaction the final consumer himself is directly 
buying from the seller.
Source: www.toppr.com
Consumer-to-Consumer (C2C)
• A consumer selling product or service to another consumer is a consumer to 
consumer transaction. For example, people put up ads on OLX of the products that 
they want to sell. 
• C2C type of transactions generally occurs for second-hand products. The website is 
only the facilitator not the provider of the goods or the service.
Source: www.toppr.com
Consumer-to-Business (C2B)
• In C2B there is a complete reversal of the traditional sense of exchanging goods. This 
type of e-commerce is very common in crowdsourcing based projects. 
• A large number of individuals make their services or products available for purchase 
for companies seeking precisely these types of services or products.
Source: www.toppr.com
 C2A (Consumer-to-Administration)
• The Consumer-to-Administration model includes all online transactions conducted between 
individuals and public administration.
• Examples of applications are:
– Education – disseminating information, distance learning, etc.
– Social Security through the dissemination of information, making payments, etc.
Source: www.toppr.com
B2A (Business-to-Administration)
• The term “e-commerce” refers to the entire online transaction between businesses and 
public administration. This area encompasses a huge amount of many services, especially in 
the areas like fiscal, social security hiring, documents for legal purposes, registers, etc. 
Source: www.toppr.com
Merits of E-Business
• Online business is easy to set up. No building like showroom required.
• There are no geographic boundaries
• Much less expensive than traditional business
• There are business hours that are flexible.
• Marketing strategies cost less
• Online businesses receive subventions from the government
• There are a few integrity and security concerns
Source: jkbhardwaj.com
Demerits of E-Business
• Lack of personal touch. A customer cannot touch or check the product by their hand
• Transportation risk
• There is a risk of online fraud or scams. There are a lot of people who scam through 
online business
• It is easier for hackers to get your financial details. It has a few security and integrity 
issues.
Source: jkbhardwaj.com