QuickBooks Payroll Error PS038 occurs once you want to update QuickBooks Payroll and a message appears to update the Payroll because it. QuickBooks error message PS038 appears on the screen when a daily user tries to send paychecks online, and therefore the checks hang in-between “Online to send.” The error code also prevents you from sending employees payroll data. The error message says, “QuickBooks payroll won’t update error PS038; validate payroll subscription”. An inactive payroll subscription is one for the apparent reasons for the QuickBooks Desktop update error code. For more info call now-1-844-827-3817.