Uploaded on Feb 19, 2020
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Denial Management in medical billing Causes of Claim Denials.ppt
Denial Management :
Causes of Claim Denials
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Incorrect Coding:
Use of an incorrect CPT code is a key
reason for claim rejection. The recent
change from ICD-9 to ICD-10 also
complicates the coding process , adding to
these challenges.
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Incorrect Patient Information:
Incorrect DOB, wrong insurance ID, and/or
missing information are some other common
errors that lead to claim denial.
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Eligibility Verification:
The patient is not eligible for a specific
treatment or has no insurance
coverage.
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Duplicate claim submission:
Submitting the same claim twice can result
in rejection of both.
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Wrong POS:
Hospital, emergency room, office, or
nursing home have a different 2 digit code
that must match the CPT code used.
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