Uploaded on Mar 10, 2025
Australian Super was fined $27M for failing to merge duplicate accounts, costing members unnecessary fees.
Australian Super Fined $27M for Failing to Merge Member Accounts
Australian Super Fined $27M for Failing to Merge Member Accounts Australian Super, Australia’s largest superannuation fund, has been ordered to pay a $27 million penalty after the Federal Court found it failed to merge multiple member accounts—breaching its fundamental obligations to members. The Court ruled that Australian Super lacked the necessary processes and systems to ensure compliance, with Justice Hespe calling the failures “serious and highly concerning.” She noted that for nearly nine years, the fund failed to identify and rectify its non-compliance, describing this as a systemic issue. ASIC Deputy Chair Sarah Court stated, “This penalty reflects the severity of misconduct by Australia’s largest super fund, which betrayed member trust and failed to act in their best financial interests.” Between July 2013 and March 2023, approximately 90,700 AustralianSuper members were impacted, incurring an estimated $69 million in unnecessary fees, insurance premiums, and lost investment earnings. All affected members have since been remediated. This case marks ASIC’s first legal action, alongside APRA, under section 52 of the Superannuation Industry (Supervision) Act 1993 (Cth). ASIC has reaffirmed its commitment to holding superannuation trustees accountable to ensure members receive the service and protections they deserve. https://www.ikeep.com.au/
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