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2020 Valid SAP C_C4C14_1811 Exam Questions - C_C4C14_1811 Dumps PDF
SAP C_C4C14_ 1811 SAP Certified Application Associate - SAP Service Cloud 1811 https://www.realexamcollection.com/sap/c-c4c14-1811-dumps.html Question: 1 Which of the following prepackaged mashups exist for SAP C4C? There are 2 correct answers to this question. Response: A. Hotmail B. Google maps C. MindTouch D. Whatsapp Answer: BC Question: 2 When using data migration templates for the initial load, which activities are steps in migration process? There are 3 correct answers to this question. Response: A. Find and fix errors in the data file B. Align data fields with input fields C. Active the migration templates in scoping D. Upload data from the template file E. Import the provided migration template in Data Workbench Answer: BDE Question: 3 Which of the following tools can you use to restrict business role level in SAP Cloud for Customer? There are 2 correct answers to this question. Response: A. Language Adaptation B. Mash-ups C. Code List Restrictions D. Page Layouts Answer: CD Question: 4 What can you use to control user privileges in SAP Hybris Cloud for Customer? There are 3 correct answers to this question. Response: A. Business configuration B. Page layout C. Code list restrictions D. Business Role E. Organizational Structure Answer: BCD Question: 5 What is the correct sequence of steps for the automatic service level agreement (SLA) evaluation process when creating tickets? Please choose the correct answer. Response: A. Analyze incident categories, Determine service categories, Determine key dates, Determine SLA B. Analyze incident categories, Determine service categories, Determine SLA, Determine key dates C. Determine service categories, Analyze incident categories, Determine key dates, Determine SLA D. Determine service categories, Analyze incident categories, Determine SLA, Determine key dates Answer: B Question: 6 When would you use data migration templates instead of entering data manually? There are 2 correct answers to this question. Response: A. When the data volume is low B. When data is loaded from multiple applications C. When data must by loaded quickly D. When integration has been scoped Answer: BC Question: 7 Which of the following are functions of custom report creation in SAP Cloud for Customer? There are 3 correct answers to this question. Response: A. Custom reports require new data sources B. Custom report creation is supported with a guided procedure C. Variable selection is possible D. Custom calculated key figures are allowed E. Custom reports can be created by sales employees Answer: BCD Question: 8 Which activities do you perform when setting up a new approval process for sales quotes? There are 2 correct answers to this question. Response: A. Copy the Standard Approval process and edit validity. B. Select Scoping question for Sales Quote Approval in Business Configuration. C. Copy the Standard Approval process and activate it. D. Select Scoping for Standard Approvals in Business Configuration. Answer: AB Question: 9 How do you create an assignment for a service technician in SAP Service Cloud? Please choose the correct answer. Response: A. Use a time report B. Use SAP Multiresource Scheduling C. Use a ticket routing rule D. Use the Resource Scheduler Answer: D Question: 10 What can you use to control user privileges in SAP Cloud for Customer? There are 3 correct answers to this question. Response: A. Business user B. Work center view C. Business configuration D. Business role E. Code list restrictions Answer: ADE https://www.realexamcollection.com/sap/c-c4c14-1811-dumps.html
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