Simple Step By Step Guide To Resolve QuickBooks Subscription Has Lapsed
                     What Are The Counter 
Methods For QuickBooks 
Subscription Has Lapsed 
Error ?
QuickBooks offers a payroll service which is a one-stop solution for employers in small & 
medium-sized businesses. But users have reported running into QuickBooks Subscription 
Has Lapsed error message while performing payroll-related tasks. If you run into a similar 
error message on your QBDT, explore this entire blog to discover the reasons it happens 
and approaches you can take to eliminate the problem.
Let a QB support team fix the issue on your PC by reaching them at 1-855-856-0042.

Reasons 
This error message mostly appears when you try to download the payroll updates or send 
the employee payroll. Intuit server fails to authorize your account and generates this issue 
due to the reasons given below-
• QBDT program file containing your License number and product information is damaged 
beyond repair, and the software fails to process it.
• There are some billing issues during the payroll service renewal, which leads to a failure 
when Intuit servers authenticate your payroll account.
• QBDT’s installation on your PC is partial or damaged, which causes technical glitches in 
the software.
Solutions
Your QBDT will fail to execute any task related to the payroll, as the servers will fail to 
authorize you as an active user of the service. You must apply the following methods to 
counter the problem and use the payroll service without issues-
Solution 1- Mend the QBDT program file containing your license 
number & product info
QBDT has a file that holds information about your license number and product details. This file is 
stored on your system, and the software runs it to verify your account credentials. The software 
malfunctions and generates issues while using the payroll service if the file gets damaged. You must 
repair the damaged file to ensure the servers validate your payroll service renewal. Use the under 
given steps to fix the payroll subscription issue-
• Launch your QBDT and press F2 to go to the Product information window. This window contains 
your license number and product info.
• Go to the Run window using Windows+R.
• Type C:\Program Data\Intuit\Entitlement Client\V8 in the search column of Run and hit Enter. If 
you don’t see a dialogue box, type V6 in place of V8 in the command.
• Search for an EntitlementDataStore.ecml when the folder opens.
• Right-click the QBDT program file and tap Delete.
• Confirm the deletion and relaunch QuickBooks.
• Do as per directed on the screen to register the software again using your license number and 
product info.
If the error message reappears when you execute a payroll task, move to the next method.
Solution 2- Launch the Quick fix my program tool to repair 
QBDT
This payroll issue can also influence your QBDT due to internal issues hindering connection with 
the Intuit servers. You must use the QBDT tool hub to confront the minor glitches as shown in 
these steps-
•  Open your QB tool hub and go to the Program Problems menu.
•  Hit the Quick fix my program option and let the automated tool repair the software.
•  Relaunch QBDT after the tool stops and execute the payroll task that generated this error 
earlier.
Conclusion
This blog focuses on the reasons QuickBooks Subscription Has Lapsed error message 
appears while using the payroll service. We expect that you execute the solutions defined in 
the blog to fix the issue and use the payroll service without problems.
Talk to a QB professional at 1-855-856-0042 if you still run into the issue after using the 
solutions.