With so many options on how to improve your business processes, many companies are often in the middle of so many choices, which can lead to confusion and not being able to find the most optimal solution that is a tailored fit for their business. Often, offshoring and managed service come to mind when trying to find the solutions that could enhance your business operations. While offshoring can be beneficial to most companies, these terms can be quite confusing to some. Understanding the difference between managed service and outsourcing can provide clarity on which business process solution is the right fit for you. Let's start with the basics by understanding the definition and role of outsourcing and managed service.