Types of BPO Services


Kayleycunningham

Uploaded on Apr 20, 2022

Category Business

The offshoring of BPO services was once a niche marketing strategy serving a minority of industries. Today, it is a business approach that small, medium and large companies use to gain an advantage over their competitors

Category Business

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Types of BPO Services

Types of BPO Services shared by: OBP BPO Services Data Entry • Data entry outsourcing is hiring third-party providers to handle the data entry tasks of your business. • It includes: transcription, plain data entry, typist, cleaning of data, online data entry, email processing, copy & paste, data formatting, conversion of files, and more. Accounting • Outsourced accounting involves in hiring third-party provider to complete the accounting & finance function of the company. • It includes: bookkeeping, account receivable & payable, payroll, tax, financial analysis, auditing, cash flow, and more. Call Center • Call center outsourcing, involves in partnership with a BPO provider which provides business solutions in call center. • Call center services involves: inbound & outbound call center, telemarketing, tech support, chat / email support, lead generation, market research, and more. Logistics • Outsourcing logistics involves in hiring a third-party provider for logistic support services such as freight forwarding processes, workflow creation, document management, inventory, warehouse, compliances, and more. Information & Technology • Outsourcing IT is a practice of partnering with an external service provider to deliver IT functions needed by a business. • It includes: technical support, IT infrastructure, web developers, network engineer, server admin, database management, and more. Thank you!