Uploaded on Apr 14, 2023
QuickBooks error H505 can arise when the user is unable to access the data file in a multi-user mode. This error code can be rectified by providing full access to the file folder and using the solutions given in our article. If the error message persists, you can call us at 1.855.738.2784 to get assistance from our technical support team.
An effective method to troubleshoot QuickBooks Error H505
Techniques to Successfully Dismiss
QuickBooks Error H505
When a user is facing issues while opening the company file on the server
PC, it can lead to an H series error on the screen. One such error is the
QuickBooks error H505, which can arise while using the multi-user
hosting mode. The error code can arise due to many reasons, like an
incorrect hosting configuration. If you are getting the QuickBooks error
code H505, you can use the steps provided below to eliminate it
effectively.
You can reach out to us at 1.855.738.2784 to get direct assistance
from our support team in case you are unable to perform the steps
or resolve the error message on your own.
QuickBooks Desktop Error H505: Main Triggers
QuickBooks error message H505 can get triggered due to the following common
scenarios –
1. The hosting setup on the server computer is incorrectly configured, which is
causing access issues on the workstations.
2. Windows firewall or a 3rd party application is blocking QuickBooks from
accessing the company file or the server PC.
3. Essential files, like the ND file, which is used to run the company file, are
either damaged or corrupted.
4. Your QuickBooks Desktop is not updated to the latest release, which is
causing compatibility issues while using the data file.
5. The file folder containing your company file might be damaged or changed.
How to Reliably Rectify the QuickBooks
Company File Error H505?
QuickBooks multi-user error H505 can be permanently dismissed by using the
steps given below –
Step 1 – Create a New File Folder and Provide Full
Control to the Company File
You can address the QB error code H505 by creating a new file folder to provide
full access.
1. On the server PC, navigate to the company file folder and create a new folder
on your desktop to paste the company file into it.
2. Right-click the folder and select the Properties section to access the Share
tab and select the Advanced Sharing option.
3. Checkmark the Share This Folder checkbox and select Permissions, followed
by clicking on the Full Control checkbox for Everyone Group.
4. Click Apply and OK and try to open the company file again to check the status
of the H505 error message.
Step 2 – Perform a Firewall Configuration from
the Control Panel
To fix the company file issues, you need to reconfigure the firewall settings from
the control panel.
1. Press Windows + R to access the Run window and type Control Panel to
search for Windows Firewall.
2. Click the Allow an app through Windows Firewall option and select Change
Settings to checkmark the Public list box for QuickBooks.
3. If you don’t find QuickBooks in the list, browse QuickBooks and then select
the Public option, followed by hitting OK.
4. Lastly, try to open the company file on the workstation to check if the error
H505 has been removed.
Conclusion
QuickBooks error H505 can be easily terminated by using the steps provided in
this blog. If the error code persists, you can call us at 1.855.738.2784 to get
assistance from our QB professionals.
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