How to overcome QuickBooks Payroll Connection Error
                     QuickBooks Payroll Not Working: 
Most Precise Technical Guide
QuickBooks payroll service needs to operate accurately in order to ensure that various 
tasks, such as creating employees’ paychecks, filling forms, direct depositing 
paychecks, etc., are carried out easily.
Sometimes the QB Payroll service fails to operate correctly & an error message 
instantly comes up on the screen which states: QuickBooks Payroll Not Working.
You can read various techniques to fully tackle this technical glitch in this 
comprehensive blog.
 
Exasperated due to the QuickBooks Payroll Not Working problem? Just dial 
1.855.738.2784 to get assistance from our QB Professionals Team.

Major Causes of QB Desktop Payroll Not Operating 
Problem
The QB Desktop Payroll Not Operating problem occurs due to the reasons 
described below:
1. Inactive payroll or incorrect service key can easily trigger this difficult technical 
issue on the system.
2. Defective ‘Internet Explorer’ settings can also provoke this technical glitch.
How Can the Payroll Not Working in 
QuickBooks Desktop Problem Be Eliminated?
The Payroll Not Working in QuickBooks Desktop problem can be rectified through 
the techniques explained below:
Technique 1: Verify & Re-enter the ‘Service 
Key’ of payroll and then ensure that the 
payroll subscription is ‘Active.’
• In this technique, just reach the ‘Employees’ menu inside your QB Desktop & then 
instantly click on the ‘Payroll’ tab, after which you have to select the ‘Manage 
Service Key’ option; after that, just choose the ‘Add’ option displayed on the 
window.
• Next, correctly type the ‘Service Key’ of payroll in the relevant on-screen field, after 
which you shall also enter the ‘Disk Delivery Key’ in the appropriate field on the 
window.
• At this point, just press the ‘Finish’ button & then strike the ‘OK’ option displayed on 
the payroll update window, following which you can validate the ‘Service Status’ as 
‘Active’.
• Afterward, click on the ‘OK’ button to complete the process & then go ahead to 
successfully access as well as utilize the payroll service on the system.
Technique 2: Utilize the ‘Command Prompt’ 
window to weed out DNS on your computer
• Here, the first step is to access the ‘Run’ window by tapping the ‘Windows + R’ 
keys together & then you shall have to write ‘cmd’ in the ‘Run’ window box 
displayed on the computer’s screen.
• Next, obtain the ‘Command Prompt’ window by hitting the ‘Enter’ key & then you 
must write ‘ipconfig/flushdns’ in the appropriate box, following which you can tap 
the ‘Enter’ key to execute the command.
• Thereafter, simply go back to payroll to operate it effectively on the system.
Technique 3: Enable the ‘Advanced 
Settings’ in ‘Internet Explorer’ to resolve 
this technical glitch
• Just open up ‘Internet Explorer’ on the system to strike on the ‘Tools’ icon & then 
effectively select the ‘Internet Options’ tab to get a separate window with the title 
‘Internet Options’ on the screen.
• Now, proceed to the ‘Advanced’ tab so that you are able to click on the ‘Restore 
Advanced Settings’ button, and then you also need to mark the ‘Use TLS 1.0’ 
checkbox on the window.
• Furthermore, the ‘Use TLS 1.1’ and ‘Use TLS 1.2’ checkboxes must remain 
unmarked & then you can save these settings by tapping the ‘OK’ option following 
which the payroll service can be effectively used.
These techniques should be carefully implemented to fully tackle the QuickBooks 
Payroll Not Working problem. For further analysis & help, dial 1.855.738.2784 to get 
guidance from our QB Technical Professionals Team.