How to prevent QuickBooks Desktop Keeps Crashing
                     Learn why QuickBooks desktop keeps crashing and 
fixes
QuickBooks is a bookkeeping software that currently serves over a million users 
worldwide. The software can be trusted with the business data, but it sometimes 
malfunctions due to internal issues. QuickBooks desktop keeps crashing or 
freezing if the issues escalate and interrupt the software functions. If your QuickBooks 
also crashes frequently, keep reading the blog to discover the reasons and steps to 
terminate the QB crashing issue from your PC.
Talk to our team of QB experts at 1.855.738.2784 for a quick resolution of 
the issue.

What causes QuickBooks Desktop to crash frequently?
This is a random problem that can develop on any QuickBooks due to internal issues 
in the software or the operating system. The possible reasons QBDT fails to run and 
crashes on your PC are provided below -
1. The QBWUSER.ini file on your PC might have been damaged due to data 
corruption or a virus attack.
2. QuickBooks doesn’t have admin permissions to access the system files or use the 
system resources, which causes it to malfunction.
3. An outdated Windows version on your PC can also lead to frequent crashes in the 
software.
Applications solutions to fix the crashes
Using QuickBooks becomes very inconvenient as the software will keep crashing in 
between accounting tasks, causing them to terminate and also damaging data. You 
must apply the following solutions quickly to prevent your QBDT from crashing again -
Solution 1- Fix the QBWUSER.ini file and 
relaunch QuickBooks
You must be annoyed with your QuickBooks as it won’t let you perform any 
accounting task due to frequent crashes. This primarily happens if the QBWUSER.ini 
file gets damaged and the software fails to process. This file contains directories of all 
the company files that run on your QuickBooks, and the user accounts through which 
you access them. So, the software takes the help of the file to verify your identity 
when you try to access the company file. In case the file fails to run, QuickBooks 
malfunctions and crashes instantly. You need to fix the QBWUSER.ini to ensure the 
software doesn’t face issues due to it -
1. Open the file explorer on your computer and go to C: 
Users\AppData\Local\Intuit\QuickBooks.
2. You’ll find the QBWUSER.ini file inside, right click on it and click 
the Rename option.
3. Let the file name be unchanged and add ‘.old’ as an extension to the 
QBWUSER.ini file.
4. Save the file with the new extension and open your QuickBooks again.
If the software crashes or freezes again, move to the next solution.
Solution 2- Launch your QuickBooks 
Desktop with Administrator rights
You can also face QB crashing issues when the software isn’t able to run its 
background processes or access its program files on your system. This can happen 
due to non-admin permissions, and you can fix the issue by assigning admin rights to 
QuickBooks as shown in the following steps -
1. Go to the search panel on the taskbar and type QuickBooks.
2. Right-click the QuickBooks launch icon you see in the results and click Run as 
Administrator.
3. Your QuickBooks with admin rights after clicking the option.
Conclusion
We have reached the end of this blog describing why QuickBooks desktop keeps 
crashing on your PC. The blog also provides adequate solutions for the issue that 
you can use to prevent QB crashing issues from developing again.
Consult our team of QB professionals at 1.855.738.2784 if you face problems 
while applying the solutions.