Laurawilson1156
Uploaded on Jul 16, 2024
Category
Business
QuickBooks Error H505 typically occurs when users try to switch to multi-user mode, indicating an issue with the server or the hosting configuration. This error implies that the company file located on another computer needs additional setup. Common causes include incorrect hosting configuration settings, firewall blocking communication, or missing or damaged .ND file. To resolve it, verify hosting settings, configure firewall settings to allow QuickBooks communication, and check the .ND file for accuracy and completeness. For persistent issues, consult QuickBooks support or a certified professional for assistance at 1.855.409.2300.
Category
Business
Step by step fix for QuickBooks Error H505
1.855.409.2300
What To Do When stuck in
QuickBooks Error H505 After
new update?
1.855.409.2300
1.855.409.2300
• QuickBooks Error H505 is a common error that occurs when users attempt to access a company file that is
located on another computer and that computer requires additional configuration. This error typically
indicates that the multi-user setup is incorrectly configured or there are issues with the company file's
hosting. Here is a step-by-step guide to resolving QuickBooks Error H505:
Verify Hosting Settings:
• Open QuickBooks on all the computers.
• Go to "File" > "Utilities."
• Ensure that only the server (or the computer hosting the company file) has the option "Host Multi-User
Access" enabled. All other computers should have this option disabled.
Check Services:
• On the server, open the Run command by pressing Windows + R.
• Type "services.msc" and hit Enter.
• Ensure that "QuickBooksDBXX" (where XX is your version) and "QBCFMonitorService" services are
running. Set their startup type to "Automatic."
1.855.409.2300
Configure Firewall Settings:
• Go to Control Panel > System and Security > Windows Firewall.
• Select "Advanced Settings" and right-click on "Inbound Rules."
• Create a new rule for the ports used by QuickBooks (e.g., 8019, 56728-56737).
Check Network Connectivity:
• Ensure that the server and all workstations are on the same network.
• Use the "Ping" command to verify connectivity between the computers.
Add Server to Windows Host File:
• On the workstation, open the host file located at C:\Windows\System32\Drivers\Etc.
• Add the server name and IP address.
Restart QuickBooks Services:
• Restart the QuickBooks Database Server Manager and QuickBooks services on all computers.
• By following these steps, you should be able to resolve QuickBooks Error H505 and ensure
proper multi-user mode functionality.
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