Laurawilson1156
Uploaded on Jul 18, 2024
QuickBooks Error H505 occurs when users attempt to switch into multi-user mode, indicating issues with connecting to the server hosting company files. This error typically arises due to incorrect hosting configuration settings, firewall blocking incoming/outgoing communication, or missing/incorrect .ND file setup. Users may experience restricted access, leading to operational delays. Resolving this error involves configuring proper hosting settings, ensuring firewall exceptions, and verifying .ND file accuracy to restore seamless multi-user functionality. For persistent issues, consult QuickBooks support or a certified professional for assistance at 1.855.409.2300.
Troubleshooting guide to Fix QuickBooks Error H505
1.855.409.2300
How do I fix QuickBooks Error Code
H505?
1.855.409.2300
1.855.409.2300
• QuickBooks Error H505 occurs when users attempt to access a company file located on another
computer, indicating issues with multi-user hosting setup. This error is typically caused by incorrect hosting
configuration or firewall settings.
• Step-by-Step Resolution:
• Check Hosting Settings:
• On each computer running QuickBooks, open QuickBooks.
• Go to File > Utilities.
• Ensure only the server (or the computer that hosts the company file) has Host Multi-User Access enabled.
Other computers should display Stop Hosting Multi-User Access.
• Verify QuickBooks Services:
• Press Windows + R, type services.msc, and press Enter.
• In the services window, locate QuickBooksDBXX and QBCFMonitorService.
• Ensure both services are set to Automatic and are running. If not, right-click the service and select Start.
1.855.409.2300
• Configure Firewall Settings:
• Open the Control Panel and navigate to System and Security > Windows Defender Firewall.
• Click on Advanced Settings.
• Create inbound and outbound rules for QuickBooks and database server manager ports.
• Allow QuickBooks executable files through the firewall.
• Check Network Connectivity:
• Ensure all computers are connected to the same network.
• Use the Ping command in the Command Prompt (ping [server IP address]) to verify
connectivity between workstations and the server.
1.855.409.2300
1. Use QuickBooks File Doctor:
1. Download and run the QuickBooks File Doctor Tool from the official Intuit website.
2. Follow the prompts to diagnose and fix network issues.
• By following these steps, you should be able to resolve QuickBooks Error H505 and restore proper multi-user access
to your company files.
Comments