Importance of Information Technology - MIT School of Distance Education
                     MIT School of Distance Education
Importance of Information Technology
 In today’s technology-driven and digitalised world, more than 50 
percent of the world’s population is involved in some or other type 
of business. In such a scenario, Information Technology is playing 
a key role in lightening up the workload of managers and in 
boosting the organisation’s competence level. From a small 
business with a single computer to multi-national companies with 
a mainframe database, IT finds its application everywhere.
 Information technology has helped the managers in leaving 
behind the complex methods of data storage and in the effective 
management of processes. In the modern organisation, IT 
systems serve as its pillars that support everything from the 
storage of data to customer and supplier management. 
 Some of the (applications) Importance of 
Information Technology in organisations are as follows:
 Communication between the employees, suppliers and the 
customers
 Maintaining a relationship with the employees, suppliers and 
customers is very important. For most of the companies, email 
works as the principal means of communication as an email can 
connect millions of people in a single go. 
 Other methods such as live chat, video conferences, voice over 
internet protocol telephones are the advanced technological 
means of communication.
 Customer Relationship Management
 To enhance the designing and management of customer 
relationships, companies are making use of information 
technology. There are arrays of customer relationship 
management software that are exploited to manage and 
enhance customer experiences. The software even enhances 
customer care support.
 For instance, it leads to speedy service when a customer 
contacts customer care.  The customer representatives can 
immediately get information related to the purchase of the 
customer will as well as related information. So, they will resolve 
the query in an effective manner.
 Data Management Systems
 Earlier, all the company’s data were maintained in files and 
stored in large rooms or filing cabinets. However, with the 
advent of technological storage devices, data is stored in digital 
form. Due to digital data storage, the documents can be easily 
accessed at the required time and place by the employees of 
the company. It indeed saves time and effort of the employees. 
Furthermore, it even safeguards the data from unauthorized 
access.
 Management Information Systems
 Data is a valuable entity for any organisation as it is used in the 
strategic planning process. The companies make use of 
Management Information System to keep a regular track on the 
different data such as sales data, productivity, expenses as well 
as the profit earned on a regular run. This data is analysed to 
create strategies so as to hike ROI and clearly identify grey 
areas in the organisation.
 Management Information Systems
 Data is a valuable entity for any organisation as it is used in the 
strategic planning process. The companies make use of 
Management Information System to keep a regular track on the 
different data such as sales data, productivity, expenses as well 
as the profit earned on a regular run. This data is analysed to 
create strategies so as to hike ROI and clearly identify grey 
areas in the organisation.
 
 Clearly, IT is one of the core components of any organisation. 
The day-to-day operations of any company are dependent on its 
IT systems. That is why companies seek for IT managers who 
can ensure regular upkeep of IT systems and troubleshoot. 
 Thus, the scope for IT managers is vast and they are paid 
well. In such a scenario, aspirants can pursue 
PGDM in IT Management from MIT School of Distance 
Education and enhance their employability. Our PGDM 
course in a rich mix of theoretical and practical concepts 
and it offers industry-specific knowledge. So, if you want to 
hone your managerial skills and master IT management, 
then enroll for admissions at MITSDE.
        
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