How To Deal With QuickBooks Unable To Back Up Company File
                     Steps For When 
QuickBooks Unable To 
Backup Company File
Users of QuickBooks utilize the numerous features and functionalities offered by the 
application to work on their company data. QuickBooks stores all of your company’s 
important data on your computer’s local storage, so you should regularly back it up to 
prevent data loss. QuickBooks allows the user to set up automatic data backup, but 
sometimes, issues lead to the QuickBooks Desktop backup error. There can be a few 
possible reasons why the error occurs, and if your 
QuickBooks Unable To Back Up Company File, follow the steps given in this article to 
eliminate it.
If you cannot resolve the error on your own, you can call us at 1-855-856-0042 and 
get the error resolved with the assistance of our technical team.

What Causes the Backup Problem in QuickBooks ?
If your QuickBooks won’t backup, the following factors might be responsible –
• You have stored the backup file on external drive, and drive is no longer connected to 
the computer.
• Your company file data is damaged or corrupted, causing  backup failure.
• You have set up a wrong backup path, or the location is incorrect.
• There is not enough storage available on the memory to store the backup file.
How to Resolve the QuickBooks not backing up 
Problem?
If you are encountering a backup problem in QuickBooks, follow the solutions given below to 
eliminate it –
Solution 1 – Verify the Issues and Rebuild your Company File Data
Use the Verify and Rebuild Data utility to fix the company file damage and resolve the backup 
problem.
• Open QuickBooks and go to the QuickBooks Filemenu to find the Utilities
• Select Verify Datafrom the Utilities drop-down menu and identify the issues with your 
company file.
• Once the issues are identified, go back to the Utilities section and select the Rebuild Data
• Repair the damage and try to create a file backup to check the status of the issue.
Solution 2 – Verify the Backup Directory and Ensure that QuickBooks 
has a Valid Path
You must verify the backup directory to address the backup problem in QuickBooks.
• Go to the Preferencessection of your QuickBooks Desktop and navigate to the Backup 
Options
• Check your QuickBooks backup directory from the Local Backup Onlysection, and make 
sure QuickBooks has a valid path.
• If the backup path is incorrect, click Browseand select the correct folder location to save 
the backup file.
Solution 3 – Fix the Issues with the Network Data File by Modifying 
its Name
Lastly, you need to rename the .ND file to fix the file damage and resolve the 
QuickBooks company file backup error.
• From the Windows File Manager, go to the QuickBooks folder and locate the file with 
the .ND
• Right-click the file and select Renameto add .OLD as a suffix to the file name.
• Create a company file backup again and see if the “QB was unable to back up your 
company file” error is rectified.
Conclusion
The QuickBooks Unable To Backup Company File error can be effectively eliminated 
with the help of the steps provided above. If the error persists, you can call us at 1-855-
856-0042 to get assistance from our support team.