How to fix PSXXX errors when updating payroll or QuickBooks
                     Fixing PSXXX Errors When 
Updating Payroll or 
QuickBooks: Instant Guide
At times, QuickBooks may face errors that disrupt the payroll update process. One common 
occurrence is encountering PSXXX error codes while downloading payroll updates. PSXXX 
errors are specific errors that can occur during the download of payroll updates in QuickBooks 
Desktop. These errors usually stem from problems during the update process, conflicts with 
other software, or file corruption. Fixing PSXXX errors when updating payroll or QuickBooks 
is crucial because these errors can cause users to face frustration and disruptions in their work.
In this blog, we’ll lead you through the process of effectively diagnosing and fixing PSXXX 
issues. You can resolve these issues and make sure your payroll and QuickBooks software 
function properly.
You can also reach out to our support team via our toll-free number. Our certified 
accounting professionals will be glad to troubleshoot these errors for you.

What are the Causes of Payroll Updating Errors?
There can be multiple reasons why the QuickBooks payroll update not working or why you 
can’t download the recent program’s updates; let’s find these reasons in this section:
• Missing or Incorrect Digital Signature Certificate.
• Conflicts with Other Software During Update Installation.
•  Incompatibility or Outdated Version of Payroll.
Solutions to Fix Payroll Updating Errors
Follow the provided solution steps to resolve the Payroll Update Error in QuickBooks.
Solution 1: Setting Up a Certificate for Digital Signs
Below are the steps for the user to install a digital signature certificate:
• Start by navigating to C:\Program Files\Intuit\QuickBooks.
• Using a right-click, choose the Properties tab for QBW32.exe. 
• Next, go to the Digital Signature tab and ensure that Intuit is selected in the signature list.
• Finally, select the Details option.
• Next, in the digital signature details window, select View certificate.
• Additionally, opt for an Install certificate in the certificate window.
• Proceed by selecting Next until Finish is displayed on the screen, then click 
the Finish tab.
• Afterward, reboot the system.
• Finally, open QuickBooks and proceed to redownload the update.
Solution 2: Using Safe Mode to download the updates
To download updates in safe mode, users can follow these steps:
• Begin by booting the system in Safe mode.
• Next, proceed to redownload the update.
• If the update download process is successful, restart the system in Normal mode 
and redownload the update.
Solution 3: Update the Payroll Version
• Begin by clicking on the Employee menu.
• Next, select the Get Payroll Updates option.
• Next, select Download Entire Update before selecting Update. 
• Once the download is complete, a message will appear: Your system has installed a 
new payroll tax update. To view all changes, click OK.
• Click OK, and if the issue persists, rename the folder by adding old at the end of its name 
(e.g., CPS CPSOLD).
• After these adjustments are made, the statement will be revised once more.
• If the problem persists, try turning off User Account Control (UAC).
• Once UAC is turned off, attempt to download the update again.
As we conclude this blog, we trust that the information provided above may assist you in 
fixing PSXXX errors when updating payroll or QuickBooks. However, don’t hesitate to call us 
at 1.855.856.0042 if you require any additional technical support. Our group of technical support 
specialists for QuickBooks payroll is prepared to help.