Best Way To Fix QuickBooks Multi User Mode Not Working
                     Steps To Repair 
QuickBooks Multi User 
Mode Not Working
QuickBooks is dependent on the multi-user mode to share the company file among other 
users. However, the software can sometimes fail to use the multi-user mode due to internal 
issues. QuickBooks Multi User Mode Not Working can create serious problems as the multi-
user network setup becomes impossible. If your QBDT also suffers from multi-user mode 
issues, read this entire blog to understand why it happens and the usable steps to fix it.
Feel free to approach a QB professional at 1-855-856-0042 for troubleshooting advice.
Reasons
You face problems opening the company file or sharing it with other users if multi-user mode 
issues occur in QuickBooks. The primary reasons for QuickBooks failing to switch to multi-
user mode are mentioned below-
• Database Server Manager stops running if it fails to locate or process the Network 
Descriptor file.
 

• QuickBooks hosting settings might be incorrect, which means workstations run in the 
multi-user mode.
• QuickBooks might be internally damaged due to missing program files or corrupt 
data.
Solutions
Hosting or accessing the company file becomes impossible if the server computer falls 
prey to multi-user mode issues. Here are some methods to fix the multi-user mode issue 
on your QuickBooks-
Solution 1- Run Database Server Manager again after fixing the 
network descriptor (.nd) file
Database Server Manager depends on the Network Descriptor and Transaction log files 
of QuickBooks. The software won’t switch to multi-user mode if the Database Server 
Manager stops working due to a damaged Network Descriptor file. The entire multi-user 
network crashes, or you won’t be able to host the company file on the server computer. 
You can recreate the Network Descriptor file and run it in the DBSM to prevent the 
issues from reoccurring while using the multi-user network. Use these steps-
• Go to the QuickBooks folder from the file explorer and find the network descriptor file 
inside.
• Right-click on the file with extension .nd and click the Rename option.
• Do not change the file name and add ‘.old’ as a new extension.
• Launch the Database Server Manager from the tool hub or directly from your PC if 
you have installed it separately.
• Tap the Browse option under the Scan folders tab to specify the QuickBooks folder 
location.
• Hit Start Scan after selecting the folder and try switching to multi-user mode in 
QuickBooks after the scan is complete.
Move to the next solution if the software fails to use the multi-user mode.
Solution 2- Repair your QuickBooks using the Quick Fix My Program 
tool
QuickBooks can also face problems hosting the company file due to minor issues 
interrupting its functions. Use the following steps to fix the issues with the help of the 
QuickBooks tool hub-
• Launch the QuickBooks Tool hub on your PC and navigate to the Program Problems 
menu.
• Click the Quick Fix My Program option in the list and wait until the tool completely 
repairs the software.
Conclusion
This blog tells us about the reasons for QuickBooks Multi User Mode Not Working on 
your computer. We also included some verified methods in the blog that you can use to get 
rid of the multi-user mode issues from your QuickBooks.