Quick Solutions To Rectify QuickBooks desktop closes unexpectedly
                     Read why 
QuickBooks desktop 
closes unexpectedly 
and fixes
QuickBooks is a dependable accounting software that records new transactions in real 
time and stores them securely. The software has some system requirements to run 
smoothly and perform its functions efficiently. QuickBooks desktop closes unexpectedly 
or stops responding to commands if these requirements aren’t met. If your QBDT also 
suffers from this issue, continue reading the blog to learn about some other reasons it 
can happen and appropriate methods to fix it.
Get in touch with a QB support team at 1-855-856-0042 to resolve the error quickly 
from your system.

Reasons
You can face this issue randomly while using your QBDT for business accounting. 
The reasons QBDT fails to run or stops unexpectedly in between are mentioned 
below in detail-
• QBWUSER.ini file is no longer supported in QBDT after it got hit by a virus 
attack or damaged due to data corruption in the HDD.
• QuickBooks functions are blocked by the Windows firewall, and your antivirus 
quarantines some of its program files.
• QuickBooks can also crash due to minor glitches developed due to its defective 
installation on your device.
Solutions
You’ll face inconvenience if QBDT frequently crashes on your PC as the ongoing tasks will 
be terminated, and your data might also get damaged. Use the techniques given 
underneath to save your QuickBooks from crashing inappropriately-
Solution 1- Configure the Windows firewall permissions and 
check the quarantine list of your antivirus
QuickBooks crashes frequently, stops responding to your commands, or malfunctions if its 
background processes get blocked. This can result from the Windows Firewall imposing 
restrictions on the software and stopping it from accessing its program files on the system. 
You must also check your antivirus quarantine list and remove QBW32.exe, 
QBUpdate.exe, QBDBMGrN.exe, QBDBMgr.exe, etc. You can also stop your antivirus 
temporarily to safeguard QBDT. Then use the following steps to fix the Windows Firewall 
settings in your Windows-
• Open the control panel and go to the Windows Defender Firewall menu using the 
search bar at the top.
• Navigate to Allow an app or feature through Windows Firewall option and search 
QuickBooks in the programs list.
• Single-click on your QBDT version and mark the Public & Private checkboxes 
alongside.
• Save the settings and run your QuickBooks.
If the software again crashes or malfunctions, jump to the next solution.
Solution 2- Repair the QBWUSER.ini file located in the C: 
drive
QBWUSER.ini file stores the account details of all the users authorized to access the financial 
data. QuickBooks will crash or freeze when it fails to process the file damaged due to 
corruption or virus. You’ll have to recreate the QBWUSER.ini file to ensure the software 
doesn’t crashes due to authentication issues in the future. Use these steps-
• Go to C:\Users\AppData\Local\Intuit\QuickBooks to locate the file.
• Right-click QBWUSER.ini and select the Rename option.
• Add ‘.old’ and save the file as QBWUSER.ini.old.
• Reopen QuickBooks to check if the issues remain.
QuickBooks will run smoothly after you apply the techniques mentioned above.
Conclusion
This blog explains in detail why QuickBooks desktop closes unexpectedly and 
terminates all the ongoing processes. You also learned the appropriate methods to resolve 
the crashing problem, and we hope you’ll use them to run the software smoothly.
Speak to a QB professional at 1-855-856-0042 if you get interrupted by any problem while 
using the methods.