Pass ITIL-Practitioner Exam with 100% Passing Assurance
                     ITIL
ITIL Practitioner Dumps PDF
ITIL Practitioner 
Certification - IT Service 
Management
ITIL Practitioner Du
mps
About the Course
ITIL® Practitioner follows on from ITIL® Foundation to provide guidance on adopting and 
adapting the ITIL® framework to support business needs. It focuses on implementing the 
key concepts learnt in ITIL® Foundation.
ITIL® Practitioner focuses its attention on improvement initiatives and how to better change 
management, communication, and measurement. Progress in these key areas will lead to 
the better cohesion of IT services within your business. 
Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and 
practical exercises, you’ll be learning how to apply the CSI (Continual Service Improvement) 
approach, learning the nine guiding principles, and the three key areas crucial for the 
success of improvement initiatives. On the last day of training, you will take the ITIL® 
Practitioner exam.
ITIL Practitioner Du
mps
Exam Topics
 Learn to implement key concepts and terminologies that are learnt in ITIL® Foundation
 Get to know about the use of IT Service Management concepts that are key drivers of 
continual service improvement
 Discover the use of metrics and measurement to enable continual service improvement
 Communicate effectively within the team involved in the development of the product or 
service
 Discover the use of metrics and measurement to enable continual service improvement 
within the organization
ITIL Practitioner Du
mps
Exam Topics
 The Practitioner examination
 ITSM concepts
 Service elements
 ITSM principles
 CSI approach
 Metrics and measurement
 Communication
 Organizational Change Management Tools and activities
 Applying the CSI approach
ITIL Practitioner Du
mps
ITIL® Practitioner
The ITIL® Practitioner exam certifies that you are able to adopt and adapt ITIL® guidance and apply it in a real-world context. It is important to 
note that ITIL® Practitioner is not a prerequisite for ITIL® Intermediate level qualifications. The ITIL® Practitioner Certification will provide you 
with 3 credits towards the ITIL® Expert qualification. Furthermore, ITIL® will also provide you with 15 points towards your ITIL® digital badge. 
This makes this qualification a worthwhile investment. 
Details:
Multiple choice questions based on a scenario 
40 questions
135 minutes duration
Pass mark is 70%, 28/40
Open book exam (Official ITIL® Practitioner Guidance) 
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam 
preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable 
time, subject to availability; online, anywhere.
Benefits of online exams include:
Proven higher pass rates
Quicker Results
Save Travel Costs
Flexibility
Convenient
Take your exam at your home, office, or work when you are ready
ITIL Practitioner Du
mps
ITIL
ITIL Practitioner Dumps PDF
ITIL Practitioner 
Certification - IT Service 
Management
Download Exam Dumps in PDF from 
Exam4Help.com
ITIL Question Answ
ers