Cape Town, one of the world’s most stunning tourist destinations, has long been celebrated for its breathtaking landscapes, vibrant culture, and diverse wildlife. However, with the increasing global focus on sustainability, the city's tourism and hospitality industry has been gradually evolving. One of the key drivers of this shift is the ISO 14001 certification, an international standard for environmental management systems (EMS). This certification has far-reaching implications for Cape Town’s tourism and hospitality sectors, promoting sustainability while enhancing business operations and customer experiences.