ISO certification plays a significant role in the hospitality and leisure industry, providing numerous benefits to organizations operating in this sector. Here are some key roles and advantages of ISO certification in the hospitality and leisure industry: Enhancing Quality Management: Particularly ISO 9001, helps organizations in the ISO Certification for hospitality and leisure industry establish and maintain effective quality management systems. This enables them to consistently deliver high-quality services, meet customer expectations, and continually improve their processes and operations.